Products documentation

This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong.
===== Install Redpeaks on Windows =====

  * Installation package of Redpeaks is an executable file that you can download from our repository
  * The different install options are described below

==== Install with WIZARD ====
  * Execute the Redpeaks installer without any option to start the wizard, then follow the instructions:
    * **Port number:** Defines the port from which the application web portal will be accessible. Make sure it is not used by another application.
    * **Super admin credentials:** Defines admin credentials that will always be available for connecting to the application
    * **Distant DB server:** By default, Redpeaks will use its own internal database which will be sufficient in any cases. However, it is possible to use an external database.
    * **DB settings:** If you activated distant DB server, you will have to set the DB connection settings (only MSSQL and MYSQL available)
  * Once all parameters are set, you will reach a screen to start the installation. Press **Install**
  * When the installation is over, a confirmation screen will be displayed
  * Redpeaks will be installed as a service
  * Few seconds later, the application will be running and reachable at **http://localhost:8888** (by default)

==== SILENT installer ====
  * Execute the Redpeaks installer with **/SILENT** option to install Redpeaks directly with the default settings. An application popup will still be displayed for showing installation progresses and results.
  * Execute the Redpeaks installer with **/VERYSILENT** option to install Redpeaks without any interaction at all.
  * Few seconds later, the application will be running and reachable at http://localhost:8888  (by default)

==== Default settings ====
  * Application portal port: 8888 for HTTP and 8443 for HTTPS
  * Installation directory path: C:\Program Files (x86)\Agentil
  * Admin credentials: admin/admin
  * Local DB
  * Runs as windows service named: Redpeaks

==== Upgrade Redpeaks from V6.6.4 and older ====
  * Perform a configuration snapshot (recommended)
  * Stop Redpeaks service
  * **Rename [Install_path]\db\uiweb folder to uiweb.old**
  * Wait 5 minutes that all monitoring processes are over
  * Follow the same steps than for the first installation, the installer will detect that you are doing an upgrade.
  * The service will restart automatically
  * Once the service is back online, log in and apply your last snapshot

==== Upgrade Redpeaks from a V6.7 base  ====
  * Perform a configuration snapshot (recommended)
  * Stop Redpeaks service
  * Wait 5 minutes that all monitoring processes are over
  * Follow the same steps than for the first installation, the installer will detect that you are doing an upgrade.
  * The service will restart automatically