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====== Redpeaks SAP Observability & Monitoring ======

===== Deep SAP Monitoring — Without Agents =====

Redpeaks is an agentless SAP observability and monitoring platform designed to provide real-time visibility into SAP environments of any size, from a few systems to global enterprise landscapes.

The platform remotely connects to SAP systems using standard SAP protocols and APIs, without deploying software agents inside SAP servers. It supports hybrid, cloud, on-premise, and RISE with SAP environments, while integrating with external observability and ITSM platforms such as Datadog, ServiceNow, Grafana, ElasticSearch, Kafka, and ScienceLogic.

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===== Core Monitoring Domains =====

==== SAP NetWeaver & S/4HANA Monitoring ====

Redpeaks provides deep monitoring coverage of traditional SAP NetWeaver and modern S/4HANA landscapes deployed on private cloud or **SAP Rise**, including:

  * SAP instance availability and health
  * Dialog and transaction response times
  * Work process utilization and bottlenecks
  * Dispatcher queues and update services
  * SAP memory and buffer monitoring
  * ABAP dumps (ST22)
  * System logs and application logs
  * SAP job monitoring (SM37)
  * Spool management
  * SAP locks and enqueue monitoring
  * SAP transport monitoring
  * RFC destination availability
  * qRFC / tRFC monitoring
  * SAP user and security-related monitoring
  * Number range monitoring
  * SAPconnect / SCOT / SOST monitoring
  * Batch input sessions
  * IDoc exchange monitoring
  * PI/XI message monitoring
  * Process chains monitoring
  * Certificate validity and expiration monitoring
  * Custom CCMS metrics and customer-specific KPIs
  * Web endpoint availability monitoring
  * Real-time alerting and event generation

These capabilities are available out-of-the-box with preconfigured templates and alerting profiles.

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==== SAP HANA & Database Monitoring ====

Redpeaks also monitors the database layer and supporting technologies:

  * SAP HANA performance and health metrics
  * Database growth and size evolution
  * Backup monitoring
  * Exclusive DB locks
  * Query and performance indicators
  * Tablespace and storage consumption
  * External databases:

    * Oracle
    * MSSQL
    * DB2
    * MaxDB
    * Sybase ASE

This allows infrastructure, Basis, and operations teams to correlate SAP application issues with underlying database behavior.

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==== SAP Integration & Cloud Monitoring ====

Redpeaks extends observability to modern SAP cloud and integration scenarios:

  * SAP BTP monitoring
  * CPI / Integration Suite monitoring
  * SAP RISE environments
  * Cloud application monitoring
  * API and REST endpoint checks
  * Integration flow monitoring
  * MQ / middleware visibility
  * Hybrid SAP landscapes
  * Cross-system end-to-end monitoring

This enables organizations to monitor business-critical flows across SAP and non-SAP ecosystems.

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===== Business-Centric Monitoring =====

Redpeaks goes beyond technical metrics by introducing business context into monitoring operations:

  * Failed business jobs and reports
  * SLA monitoring
  * Critical business process tracking
  * End-to-end flow visibility
  * Alert correlation and automation
  * Operational dashboards for Basis and MSP teams
  * Centralized alert management
  * Automatic ticket generation through ITSM integrations

This helps organizations reduce downtime, improve SLA compliance, and accelerate root-cause analysis.

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===== Key Technical Advantages =====

==== Agentless Architecture ====

  * No software deployed inside SAP systems
  * No SAP kernel modifications
  * Minimal operational overhead
  * Faster deployment (typically within hours)
  * Easier upgrades and maintenance
  * Compatible with RISE and secured environments

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==== Real-Time Observability ====

  * Continuous 24/7 monitoring
  * Real-time metrics and actionable events
  * Threshold-based alerting
  * Correlation across SAP and infrastructure layers

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==== Scalable Enterprise Design ====

  * Supports very large SAP landscapes
  * Multi-tenant monitoring capabilities
  * Central cockpit and dashboarding
  * MSP-ready architecture
  * High scalability for hybrid environments

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==== Open Integrations ====

Native integrations and export capabilities toward:

  * Datadog
  * ServiceNow
  * Grafana
  * ElasticSearch
  * Kafka
  * ScienceLogic

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===== Typical Use Cases =====

  * Central SAP operations monitoring
  * SAP Basis observability
  * Managed SAP service providers (MSP)
  * SAP migration to S/4HANA
  * RISE with SAP operations
  * SAP cloud transformation projects
  * End-to-end integration monitoring
  * SLA and service quality management
  * Proactive incident detection
  * Hybrid SAP landscape observability

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===== Conclusion =====

Redpeaks provides a comprehensive SAP observability platform capable of monitoring technical, operational, and business-critical components across SAP NetWeaver, S/4HANA, HANA, BTP, CPI, RISE, and hybrid infrastructures.

Its agentless architecture, rapid deployment model, real-time observability capabilities, and extensive SAP-specific monitoring coverage make it suitable for enterprises and SAP managed service providers seeking deep operational visibility with minimal complexity.