Subaccount Status

This monitor checks the status of the subaccounts.

Purpose

Subaccounts reflects the integrations between the SAP system and BTP services.
This monitor helps detecting any connectivity issue occurring between those parties.

Configuration Hints

Add a new entry in the table.
Select SUBACCOUNTS_STATUS in the Available Metrics column.
Set the Status to trigger an alert to match any of the possible error states (OK state is Connected):
- ConnectFailure
- Disconnected
You can set a coma separated list of states in the field:
- ConnectFailure,Disconnected

Surveillance Table

Parameter	Description
Active	Enable or disable the rule
Available Metrics	Select SUBACCOUNTS_STATUS to monitor subaccount status
Filter	A filter to match subaccount's Name
Thresholds	Set the expected status: Connected, ConnectFailure, or Disconnected
Severity	Defines the severity level of the generated alarm
Alarm	Enable or disable alarm notifications

Examples

Active	Filter	Available Metrics	Thresholds	Severity	Alarm
true	*	SUBACCOUNTS_STATUS	ConnectFailure	MAJOR	true

Effect: Generates a MAJOR alarm if the status is equal to ConnectFailure.
Alarm Message: The tunnel X is on state ConnectFailure.

Active	Filter	Available Metrics	Thresholds	Severity	Alarm
true	MySubAccount	SUBACCOUNTS_STATUS	ConnectFailure	MAJOR	true

Effect: Generates a MAJOR alarm if the status of the subaccount MySubAccount is equal to ConnectFailure.
Alarm Message: The tunnel X is on state ConnectFailure.

Generated Metrics

Metric Id	Metric Unit	Metric Description
SUBACCOUNT_TUNNEL_STATUS	status	1 if the status equals Connected, otherwise 0

Products documentation

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