Common connectors settings

Describes common parameters and behaviors of connectors.

• A Connector is tested every two minutes when it is active
• Alarms will be generated when the connection fails

• To avoid false alarms caused by transient problems, the Max invalid time parameters defines the maximum time a connector can fail before sending an alarm.
• Example for a timeout set to 5 min:
  • 12:00 → Check OK
  • 12:02 → Check Failed
  • 12:04 → Check OK
  • No alarm is sent: The connector failed for less than 5 minutes

• Another parameter which plays a role in the connection check is Max response time
• If the system doesn't respond to a connection attempt within the allocated max response time, the connection will be considered as failed.
• This parameter helps to avoid false alarms for slow systems which sometimes take longer to respond.

• Max invalid time and Max response time are global settings defined in the admin configuration
• However, those settings can be overriden in the connector settings
• Just enable the custom timeout check box to customize those timeouts