Table of Contents

Our Solution is based on an integration, deployment is organized in two main Steps :

Service-Now Deployment

Open ServiceNow Store, search on “SAP” and click on SAP Cockpit Application

Select Request App and wait for your request to be approved by Agentil. in case of trouble, send an email to support@agentil-software.com

The application is now installed

ServiceNow Common installation part

ProMonitor Configuration

Report Configuration

Edit ProMonitor Report Monitor

Is it Working ?

Then, you can test the connectivity to Service Now by hitting the flask icon in the plugin interface A grren light indicate that's everything is going well :-D

On Service Now side, open the instance in your browser and select “SAPCokpit / Portal View” in application menu You should see the portal

Metrics and Alarms should be automatically created in Service Now tables