Redpeaks V6.8
Trouble shooting
Monitors Guide
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products:promonitor:6.8:troubleshooting:monitoring:businessobjects
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BusinessObjects connection is not working
Context
- Connection to the BO instance is failing with message:
- Could not reach CMS 'hostname:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
Problem
- See SAP note: [https://launchpad.support.sap.com/#/notes/2151044]
How to fix
- To resolve this issue the local system must be able to resolve the hostname of the remote CMS, which is being returned by the name server (6400).
- This can be achieved by:
- Either adding the hostname and IP address to DNS
- OR By adding the information to the hosts file of the local operating system:
- Go to C:\Windows\System32\drivers\etc (/etc/hosts on linux / unix)
- Edit the “hosts” file
- Add a new row to the end with the IP address, the server name, and the fully qualified domain name like: 10.100.100.100 servername servername.FQ.DN
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/troubleshooting/monitoring/businessobjects.txt · Last modified: 2024/05/01 18:35 (external edit)
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