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Welcome to Redpeaks Wiki
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Redpeaks (former Pro.Monitor) V6.8
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Trouble shooting
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Monitoring
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BusinessObjects connection is not working
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products:promonitor:6.8:troubleshooting:monitoring:businessobjects
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Table of Contents
BusinessObjects connection is not working
Context
Problem
How to fix
BusinessObjects connection is not working
Context
Connection to the BO instance is failing with message:
Could not reach
CMS
'hostname:6400'. Specify the correct host and port and check for network issues. (FWM 20030)
Problem
See SAP note: [
https://launchpad.support.sap.com/#/notes/2151044]
How to fix
To resolve this issue the local system must be able to resolve the hostname of the remote
CMS
, which is being returned by the name server (6400).
This can be achieved by:
Either adding the hostname and IP address to
DNS
OR By adding the information to the hosts file of the local operating system:
Go to C:\Windows\System32\drivers\etc (/etc/hosts on linux / unix)
Edit the “hosts” file
Add a new row to the end with the IP address, the server name, and the fully qualified domain name like: 10.100.100.100 servername servername.FQ.DN
/home/clients/8c48b436badcd3a0bdaaba8c59a54bf1/wiki-web/data/pages/products/promonitor/6.8/troubleshooting/monitoring/businessobjects.txt
· Last modified: 2024/05/01 18:35 (external edit)
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